Will it post replies without me seeing them?

Only if you want it to. In Approval Queue every reply waits for one tap. In Auto-Pilot, 4 and 5-star replies post straight away, and 1 to 3-star replies still wait for you unless you switch that off.

Does it work with Checkatrade, MyBuilder or Trustpilot?

Yes. Paste the review in, or upload a screenshot from your phone, and you get a reply to copy back into that site. Google is the one site where replies can be posted for you automatically.

No. It's £25 a month and you can cancel any time.

Star Responder Try the demo

For UK builders

Reply to every Google review while you're on site.

Star Responder writes a proper reply to every review your building business gets: thank-yous that mention the extension or the loft, and calm answers when a project runs over.

Try it on sample reviews£25/month · no contract

A happy customer

Claire and Rob★★★★★

Our single-storey extension came in on budget and the team were brilliant with the kids around. Would hire again.

Reply drafted by Star Responder

Hi Claire and Rob, thank you for such a lovely review. I'm really pleased your single-storey extension came in on budget and that the team fitted in well around the family. Enjoy the new space, and thanks for choosing a local Birmingham builder. - Steve, Oakline Builders

A complaint

⚠ Owner alert: Billing dispute

Imran S.★★★★★

Loft conversion is three weeks late and now they want extra money that was never in the quote.

Reply drafted by Star Responder

Hi Imran, I'm sorry the loft conversion has run late and that the extra cost has come as a surprise. I want to go through the quote and the timeline with you properly. Please ring me directly on 0121 496 0563 so we can sort this out together. - Steve, Oakline Builders

Why builders use it

Projects run for weeks, reviews arrive daily

Between site visits, suppliers and quotes, replying to reviews is the first thing to slip. Unanswered reviews make a busy firm look absent.

Delays and bills spark complaints

A review about an overrun or a disputed invoice needs a calm, careful reply. You get an alert and a draft that takes the conversation offline.

Your next client is reading

People planning an extension read every review before they ask for a quote. Thoughtful replies show how you handle a job when it matters.

How it works

Step 1
Connect Google
Link your Google Business Profile in a couple of clicks.
Step 2
Tell it about your business
Your town, the jobs you do, and the number unhappy customers should ring.
Step 3
Pick your mode
Approve each reply with one tap, or let good reviews get answered automatically.

Questions

Will it post replies without me seeing them?: Only if you want it to. In Approval Queue every reply waits for one tap. In Auto-Pilot, 4 and 5-star replies post straight away, and 1 to 3-star replies still wait for you unless you switch that off.
Does it work with Checkatrade, MyBuilder or Trustpilot?: Yes. Paste the review in, or upload a screenshot from your phone, and you get a reply to copy back into that site. Google is the one site where replies can be posted for you automatically.
Is there a contract?: No. It's £25 a month and you can cancel any time.

See what it would say to your customers

The demo uses a sample Manchester plumbing firm. Change the details in Settings to yours.

Open the demo